Privacy Policy

This Privacy Policy explains how Spire Homes (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website at spirehomes.org.uk (the “Site”). We are committed to handling your data fairly and transparently in line with applicable UK data protection law.

Information We Collect

Comments

When you leave a comment on the Site, we collect the information you provide in the comment form, including your name, email address, and website if you choose to supply them, along with your IP address and browser user agent string. This helps us detect and prevent spam.

Contact Form

If you contact us through the Site’s contact form, we collect your name, email address, and the content of your message so that we can respond to your enquiry. We will only use this information for the purpose of handling your request.

Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use our content, and serve relevant advertising. You can control cookies through your browser settings at any time.

Advertising and Google AdSense

We use Google AdSense to display advertising on the Site. Google uses cookies, including the DoubleClick cookie, to serve ads based on your visits to our Site and other websites on the internet. These are third-party advertising cookies: they enable Google and its partners to show you personalised adverts, measure their performance, and detect fraud.

You may opt out of personalised advertising by visiting Google Ads Settings or aboutads.info. Alternatively, you can disable third-party cookies in your browser settings, though this may affect some Site functionality.

How We Use Your Information

We use the information we collect to:

Operate, maintain, and improve the Site and its content;
Respond to comments and contact enquiries;
Detect, prevent, and address spam, fraud, or abuse;
Analyse Site traffic and understand readership trends;
Display relevant advertising through our advertising partners.

Data Retention

Comments and their associated data are retained indefinitely so that we can recognise and approve follow-up comments automatically rather than holding them in a moderation queue. Contact form submissions are retained for as long as needed to deal with your enquiry and for a reasonable period afterwards for record-keeping. Cookie data is retained in line with the expiry periods set by the relevant cookies.

Your Rights

Under UK data protection law, you have the right to:

Request a copy of the personal data we hold about you;
Ask us to correct inaccurate or incomplete data;
Request erasure of your personal data in certain circumstances;
Restrict or object to our processing of your data;
Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.